About TLT

Tech Help 

TLT offers both face-to-face and remote consultations to help support the following technologies: 

• Canvas Learning Management System 
• Learning Technology Integrations (i.e. TopHat, Perusall, Gradescope, etc.) 
• Zoom Video Conferencing 
• Teaching modality consultations (i.e. hybrid, hyflex, or remote teaching) 
• Learning Technology Hardware (i.e. Lightboard, Active Learning classrooms, etc.) 

Canvas Tier 1 support can be reached for live support by clicking the “Help” button in Canvas, and selecting “Chat with Canvas Support”. Instructure’s chat support is available 24/7 to PC Faculty and Students. 

Course Design and Course Reviews  

TLT’s Learning Design program offers consultations and course reviews on:  

• Designing your course in Canvas and/or with 3rd party tools  
• Teaching strategies with Canvas and tools for engaging students (collaboration, assessment revision, student-centered strategies)  
• Scaffolding courses with Canvas (backwards design/trouble-shooting, organization, student navigation)  
• Linking course objectives with assessments and units  
• Creating or revising rubrics  
• Organizing your gradebook  

Complete this form with your request and we will set up a meeting 

The Office of Teaching and Learning Technologies occasionally co-sponsors one to two events during the semester with the Center for Teaching Excellence to offer technology workshops for faculty. 

Center for Teaching Excellence Events

Our main office is located at Feinstein 306. Please contact tlt@providence.edu in advance if you would like to drop by for a consultation.

Hands-on workshops are generally offered in mid-August through early September, mid-January, and the week after Commencement.

Our current audience response tool is TopHat, a bring-your-own-device tool for students. Results can be linked to each student for grading purposes. This office provides the software for using TopHat, as well as consultation on how and why to use them in your class. Visit our TopHat FAQ to learn more.